Extension of the DynamicSearch - function

Locks for planned reports can be deleted.

Messages for missing read and write rights are available in German and English.

You can now also call up the tasks you have created and sent to other users.

Extension of user rights

In addition to table definitions, definitions for views can also be loaded.

Multiple document links can be deleted together.

The title of a technical report can be stored in multiple languages.

The customer cockpit can now be called from different action sections.

Extended input and search function in the "Article" area (spare and wear parts).

Quanos integration can now be configured in FSM.

New feature for service reports for executed actions.

Documents, i.e. invoices and receipts, can be added to a cash expense.

New option to specify what to do with various reports after deletion.

If you call up the resource search from an assignment, the resources are filtered according to skills and availability.

Tooltip of assignment bar can be customized via Kendo template.

Assignments can be assigned to another resource via the context menu of the planning board and the project filter can be activated.

When copying an assignment, the machines are also copied.

For the "Plan assignment" action from a project, ticket or the project view in the planning board, you can specify which resource should be preset in the general settings ("Resource for new assignments").

The country search filter has been added to the assignment search.

Entry of costs for assignment analogous to the Classic module

You can now use other functions in the planning board during the Interactive Slot Search.

The last setting used in slot planning is saved.

SLA contracts can be taken into account (time zones must be maintained)

Fuzzy skills match enabled: Skills are calculated but not used for filtering. You can decide on the degree of matching yourself.

Extension of geo-search with fallbacks to flight-trip or NoGeodata. New symbols for visual distance designations have been added.

For trip calculations, routes from LocationIQ can be used. Different route calculations can be set for the slot search and for the action "Calculate travel times".

Information, legends and notes have been revised and extended.

In the resource search it is now possible to search for visa, tools, work permit and social insurance.

Storage of user-specific filter inputs in the database instead of on the local device.

Mobile view can be activated so that the interface adapts to the device being used.

The article transfer can take place from a ticket into the assignment.

Reports can be entered with the help of write permissions for a ticket.

Mention functionality with activated teams coupling.

External users can reopen tickets if they have the right to do so.

Optional adoption of SLA date as date for ticket.

The Teams integration offers the possibility of communication between FSM and Microsoft Teams. Notification of new or forwarded tickets is currently supported.

OAuth users can be automatically linked to the Inno user. The token is valid for 60 seconds and can only be used once.

FSM - Update when saving addresses/resources if no time zone has been set or the address has been changed.

Geocoder - special run for addresses/resources if no time zone has been set. When updating geocoordinates, the time zone is also updated.

LocationIQ - Recognition of the state (from ZIP code and/or city fields).

LocationIQ - Match options can be set.

Internal SLAs are possible - instead of address / machine, the main group of addresses is stored in the SLA contract. The SLAs are activated for tickets with addresses from the main group.

Display of SLAs for the address from the monitor trees in the address cockpit.

Statistics can be linked to the interval positions/cycles in the structure view.

Main group filter for the "Trigger all", "Show executions" masks in interval pre-planning .

The target value and priority are now also taken into account in the import/export. If the target values and/or the priority are not to be imported, the column heading must first be removed.