Innosoft Field Service Management 2.2 Content Content Working with Projects and Assignments Working with the Planning Board First Steps with Assignments First Steps with Projects Working with Technical Reports Working with Travel Reports Working with Service Reports Search for Service Report Edit Service Reports Checking Service Reports Working with Tickets First Steps with Tickets Classification of a Ticket with Fault Codes Tracking of Ticket Levels Prioritizing of Tickets Linking Tickets Managing the Ticket Status Continuing a Ticket with a Project Edit Required Skills for a Ticket Planning an Assignment for a Ticket Assigning Machines to the Ticket Forwarding of a Ticket Working with Weekly Reports First Steps with Weekly Reports Checking of Weekly Reports Time Stamp Clock for Weekly Reports Geographical Planning Geographical Planning - Technical Details Basics Perform Actions on Objects Attachment of Documents Display of Context Information Working with Tables Tasks Cockpit Dashboard E-mail History E-mail Dispatch Select Colour Navigating in Objects Search for Objects Tracking Changes to Objects Follow Objects Use of Skills Preliminary Planning of Material Bookmarks Interval Planning Search for Interval Editing an Interval Pre-schedule Intervals Show Executions Intervall-Planung - Technische Details Maintaining Master Data Address Data Management Contact Person Management Article Data Management Machine Data Management Resource Data Management Additional Data Managment SLA Management Service Level Agreement Service Level Service Times Schema SLA in Tickets SLA in Planning Board Using Evaluations First Steps with Evaluations Evaluations (Statistics) Administration Application Administration Configuration Installing the Application Mobile App Mobile App - Print jobs Mobile App - Assignments Mobile App - Assignment view Mobile App - Settings Mobile App - Installation and set-up Mobile App - Contacts Mobile App - Materials Mobile App - Unfinished reports Mobile App - Service reports Mobile App - Start Mobile App - Time tracker Mobile App - Technical Reports Mobile App - Weekly reports Imprint Help Login Password Shortcuts Create Support ZIP Troubleshooting Information on FSM Updates Mobile App Update – Version 2.6.0 / 2.6.2 FSM Update Version 2.2 Mobile App Update – Version 2.5.4 Mobile App Update – Version 2.5.1 FSM Update Version 2.1 FSM Update Version 2.0 FSM Update Version 1.11 FSM Update Version 1.10 FSM Update Version 1.9