E-mail History

Via the e-mail history, you can view the previous e-mail communication, for example on a specific project, ticket or assignment.

View e-mail history

To view the e-mails that have already been sent, click on the button images/download/thumbnails/494470446/Objekt_Dreipunkt_Button_img.png in the upper right corner of an object and then on images/download/thumbnails/494469425/E-Mail-Verlauf_EN_img.png . All e-mails that you have sent via this object will be displayed there.

To call up the entire e-mail history, go to Settings in the main menu images/download/thumbnails/494470919/Hauptmen%C3%BC_img.png and then to the subitem images/download/thumbnails/494470741/E-Mails_men%C3%BC_EN_img.png , where you can find images/download/thumbnails/494471208/Gesendete-E-Mails_EN_img.png . All e-mails sent are displayed there. Select an object using "Context" to display only object-related e-mails (for example, all e-mails related to assignments). Click on an e-mail in the list to view this e-mail in detail.

You can find further information about e-mail in the article E-mail Dispatch.