Help

Via the main menu images/download/thumbnails/494471478/bar_img.png , switch to the Settings area. Under images/download/thumbnails/494470750/Help_img.PNG you will find the following information:

  • Contact: Here you can call up the contact details of Innosoft.

  • About: Here you will find the current version number and modification date of the Field Service Management System. In addition, the DLLs used are listed with version and modification date.

  • Documentation: In this section you will find the Innosoft Field Service Management documentation.

  • Configuration: Under this section you can find information about the current configuration of the program.

  • Shortcut: Shortcuts are listed here that can be used throughout the software and thus replace the functions of the mouse.

  • Create support ZIP: This function enables the creation of a ZIP file with helpful information that simplifies troubleshooting by Innosoft.

More help topics:

  • Login: There are various login methods in the FSM.

  • Password: You can find help here if you have forgotten your password or would like to change it.

  • Troubleshooting: The article "Troubleshooting" describes common problems and how to solve them.

Information on using the FSM can be found in the article "Structure of the user interface".