Innosoft Field Service Management Using Evaluations Standard Evaluations Following Standard Evaluations are available in the Innosoft system: Customer Management Overview of Tickets Ticket Processing Time Faults Invoicing Sales per Customer and Identifier Turnover Overview Resource Planning Capacity Utilization per Group and Week Analysis of Assignment Times Comparison of Target, Planned, Actual Hours Project Evaluations Sales department Overview Proposals / Orders Active Orders Supplements Scripts for the required views. Skript_Statistik_views.sql