Address Data Management

Carefully maintained address data is essential for efficient customer management. In your daily work you need, for example, the address of a customer, the location of a technician, the location of a machine or the address of an invoice recipient. You can store further important information on an address in the respective data record to support sales, accounting, and other departments.

Creating a new address

Switch to the "General" section via the main menu images/download/thumbnails/378767662/Hauptmen%C3%BC_img.png and select the entry images/download/thumbnails/378767909/New-and_Plus-magenta_img.png under "Addresses" to create a new address. All input fields marked with * are mandatory fields:

  • Address number: Click on the button images/download/thumbnails/378767137/Daten-%C3%BCbertragen_Pfeil_img.png to automatically assign a number. Otherwise, enter the desired address number in the input line.

  • Address line 1: Enter the name of the company, association, institute etc. here. If there is not enough space, use the other three address lines available.

  • Country: Select the appropriate country from the drop-down list. Open the list and enter the first letter of the country to simplify the selection.

You can delete entered geo-coordinates using the images/download/thumbnails/378767249/L%C3%B6schen_trash_img.png button or specify different coordinates in the images/download/thumbnails/378766984/Geocoding_Text_img.png section.

  • Address type: Once again, select the appropriate entry from the drop-down list.

To add data for accounting, switch from the areaimages/download/thumbnails/378766442/Allgemein-Adresse-Text_Haus_EN_img.png to the areaimages/download/thumbnails/378766447/%E2%82%AC-Commercial_img.png . To enter sales data, switch to the area images/download/thumbnails/378766450/Sales-department_img.png . Once you have entered all available relevant data, complete the creation of the new address by saving it with a click onimages/download/thumbnails/378767755/Speichern-Haken-gr%C3%BCn_img.png .

After saving, you can set the respective opening hours per day in the images/download/thumbnails/378766951/Opening-hours_Text_img.png section.

Search address

To find an existing address in the Innosoft system, use the images/download/thumbnails/378767963/Suche-Text-magenta_Lupe_EN_img.png function in the "General" section under "Addresses". For more information on how to use the search, see the article "Search for Objects".

Blocking an address

If an address is not to be used any further in the Innosoft system, you can block this address. To do this, first call up the address. In the area images/download/thumbnails/378766442/Allgemein-Adresse-Text_Haus_EN_img.png you will find the status of the address in the "Classification" section. Select the radio button next to "Disabled", enter a reason for blocking in the remarks field if necessary and save the change by clicking onimages/download/thumbnails/378767266/image2019-12-5_16-27-48.png .

Adding an image

In the images/download/thumbnails/378766442/Allgemein-Adresse-Text_Haus_EN_img.png area in the "Image" section, you can add an image for the selected adress, which will be displayed in the adress search. Therefor click on images/download/thumbnails/378767792/W%C3%A4hlen-Sie_EN_grau_img.png and select your desired picture.

Click on images/download/thumbnails/378767448/GeoMap_Route_entfernen.png to remove the image again. Save your changes by clicking on images/download/thumbnails/378767755/Speichern-Haken-gr%C3%BCn_img.png .

If you have not defined an icon, a predefined image will be used for the search. For more information on configuring default images, see the article "Search".