Linking Tickets

The tickets linked to this ticket are displayed in a tree view. The first element in the tree is the superordinate ticket if a superordinate ticket exists. If no superordinate ticket has been added, it will be the ticket that has at least one subordinated ticket. There can be a maximum of one superordinate ticket per tree view, as there can only be one origin for the ticket links. The currently opened ticket is displayed in red letters. If you click on an item, the ticket will open in another window. In a ticket, you can only edit or delete the links to the opened ticket.

With one click on the -button, a view will open where you can add the link. First, select the ticket you want to link to the opened ticket in the ticket search. You open the ticket search with a click on the -button. Then you select the type of the allocation, which can be either superordinate or subordinated. Select a role and can give the link a title. After saving and closing the view, the linked ticket will appear in the tree view.

With one click on the -button, you can edit the shortcut selected in the tree view. Only the type of the shortcut cannot be changed.