Activation of a Mobile Client for a Resource

Activating a mobile client for a resource enables them to operate the app.

First steps

Open the main menu images/download/thumbnails/494470919/Hauptmen%C3%BC_img.png , and choose under General images/download/thumbnails/494470790/Ressourcen_men%C3%BC_EN_img.png images/download/thumbnails/494471326/Suche-Text_Lupe_EN_img.png and select the data sheet of the respective resource. Open the section images/download/thumbnails/494469286/Field-Service_img.png and enter your password.

The "Field Service" area is password-protected to make the connection to an additional server secure. The URL used to access the app server can be found in the field images/download/thumbnails/494469533/Allgemein-Allgemeine-Einstellungen_EN_img.png in "General settings".

Configuration

Following the successful password entry, the "Configuration" area provides you with the choices of the user name and the type of signature pad deployed. Use the checkboxes to select the options the resource is to use (app, Mobile Field Service).

Windows client

In the "Windows client" area, the status "Activated" means that access of a resource to the server/data exchange module is possible. A valid export path or number range is confirmed theimages/download/thumbnails/494471013/Haken-gr%C3%BCn-im-Kreis_img.png icon. If the specified export path or number range is invalid, theimages/download/thumbnails/494470979/image2021-5-26_14-32-39.png icon is displayed. Clicking on the symbol opens the data sheet with detailed information on the export path and number range. Here you can make manual changes to the export path and have number ranges generated automatically or enter them manually.

Click on the button images/download/thumbnails/494469676/Initialisieren-schwarzweiss_EN_img.png , to send an initialisation packet from the server module to the resource, which is thus enabled for the app or the mobile field service. With the button images/download/thumbnails/494469682/Deaktivieren-schwarzweiss_EN_img.png the resource's access to the mobile field service is withdrawn and the status is set to "Deactivated". If the status is "Deactivated", you can click on the images/download/thumbnails/494470031/Aktivieren_Haken_EN_img.png button to set the status to "Activation in progress", number ranges are created and the export path is created. The status changes to "Activated" when the server/data exchange module initialises the user.

Mobile app

You can see whether an app profile is present, whether the status is "Activated"- By clicking on the images/download/thumbnails/494469682/Deaktivieren-schwarzweiss_EN_img.png button, delete the app profile and the status changes to "Disabled". If the status is "Deactivated", you can create an app profile and set the status to "Activated" by clicking the images/download/thumbnails/494470031/Aktivieren_Haken_EN_img.png button. The images/download/thumbnails/494470036/QR-Code-neu-laden_EN_img.png button reloads the QR code from the database. The QR code is displayed in the "Mobile App" area.

In addition to the QR code file, an .innosoftmobile file can be downloaded via images/download/thumbnails/494470220/Initialisierungsdatei-herunterladen_EN_img.png , which also contains the QR code (simple JSON). This file is also attached to the e-mail to be sent.

Authorizations

Read rights to the corresponding resource are necessary to view the data sheet. Write rights allow the user to alter the settings.